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DocuBuilder and DocuFlow use a supplied SMTP server to send e-mails. To ensure that these e-mails actually arrive at the recipient and are sent in a secure manner, a number of changes will have to be made to the DNS server.

Tip!
Use mail-tester.com to test if your DNS is set up properly!

Required: Modify SPF record

  1. Look for the SPF record. If there are no other mail services in the DNS server yet, it usually looks like this:

    v=spf1 a mx
  2. Add to this:

     include:_spf.cobytes.email ~all
  3. The full SPF record now looks like this:

    v=spf1 a mx include:_spf.cobytes.email ~all

Note: Don't forget the addition ~all, it is always needed. When using multiple mail services, this looks like this:

  • v=spf1 a mx include:spf.protection.outlook.com include:_spf.cobytes.email ~all

Required: Modify DKIM record

DomainKeys Identified Mail (DKIM) is a technique whereby an organization can take responsibility for a message sent by e-mail. By using DKIM, spam can be combated.

Fill in the TXT record mailfilter._domainkey.yourdomainname.nl with the data that you got from

  • "v=DKIM1; g=*; k=rsa; p=jouw-gegenereerde-public-key"

    Note: Don't forget the double quotes before and after the record!

  • Example of Documizers' DKIM record:

https://documizers.atlassian.net/wiki/spaces/DFSalesforce

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